Bonnie G.
The following letter was sent to you on 10/18/24, along with photos, but since I have yet to receive a response, I have decided to include it in this feedback form/Survey.
To whom it may concern,
I just want to bring to your attention that I have just spent over two hours trying to make your cover fit the way it looks in the picture on your website when I ordered it. No matter which way I put it on, even with all the foam noodles you supply, it doesn’t even come close. There is so much extra fabric hanging down in the front and on the sides and although straps were provided, they weren’t long enough to reach each other.
I was also extremely surprised and flabbergasted when I opened the package to find two separate covers. I assume one is for the chaise lounge part of the couch, but that was not at all identified on your website. The pictures and the description made it look and sound like one cover would encompass the entire couch, including the chaise lounge part.
Because of how nice it looked in the picture, I ordered two of them. I figured when I washed one, I could put the other one on. I also thought they were extremely overpriced, but since they appeared to look so good, I was hoping the high price meant that I was paying for a high quality product. As the saying goes, you get what you pay for. But obviously not in this case.
I have yet to receive the second gray one, but the white one came with stains and many fabric pulls.
Since this letter was originally sent back in October, I have now received the gray one and as expected, it was just like the white. It also came with multiple stains/fabric pulls.
(NOTE: Although the following paragraph states that photos were originally sent, I have not enclosed them with this survey)
I have enclosed pictures below to show the stains and pulls, but it was very difficult to capture them since the cover is white. When looking at the picture with the stains, please look at the top of the seat cushion, where it meets the back cushion to see the stains on the cover.
I have also enclosed a picture of the couch part just covered without the lounge part to show that it no way looks anything like your pictures. I am still deciding whether to put the other one on the chaise lounge part or just wait for the gray one to arrive and return them both.
A tucked in sheet would’ve done the same in appearance with much less effort and considerably less cost.
Extremely disappointed with the quality of your product.
Respectfully yours,
Bonnie G.
Tyler M.
How you can see in the first picture my couch was I a very bad condition.
This covers made my couch looks like a new one!
I was so happy to have it that I just moved everything around and I wanted to give a new look to my living room.
The fabric is very soft and the color is beautiful. It was very easy to set up so I think if a need to wash it it will be easy to just put it off and wash on a regular washing machine.
I didn't use the covers for the pillows bc I don't have pillows, but they are made of the same soft and comfy fabric of the covers.
I just love it!
Una Esther
Very satisfied. I was able to unclamp it fairly quickly. It looks great in the living room. It has also been washed once and everything is just as it was before.
Ula
Fast delivery, fits well on the couch, very stretchy - upholstery cover poorly made, tore immediately, as did one of the loops sewn on the cover. I bought the cover at a discount, the normal price is clearly too high.
Sharon Irving
I'm very satisfied. Everything fits perfectly, you can easily attach and fix the covers! Exactly the right thing with two children!!!
Mabel Ellis
Great customer service and fast delivery. The fabric is very comfortable and the processing is great. Color was as stated and expected, the sofa now looks great again. I'm more than thrilled!
Beatrice Martin
I was skeptical because our sofa didn't meet the standard dimensions. But the two covers pulled over the two covers, readjusted a little here and there and it fits. It's really a great thing to just change the look. Material also highly recommended. That's the way it has to be!
Odelette Mond
Fits great on my couch, arrived in 2 twile faster than stated, my couch looks like new was pleasantly surprised, it is important for the buyer to measure the couch correctly, since there were two parts, it was great to put it on
Wendy Orlando
I'm totally satisfied. Somehow I doubted that it will look 100% like the photos. On the contrary, it took less than 15 minutes to assemble. It's really cool and I recommend it to everyone!
Cynthia Ben
The sofa throws keep what they promise and are fluffier than expected.
Muriel Violet
Made my sofa chic again. Because we have a dog and children, the sofa suffers, which is why we decided on the cover. Looks great
Katherine Penn
The elasticity and the thickness of the fabric are perfect and it was easy to pull over the couch.
Samantha Pigou
Sieht wundersch?n am sofa aus
Erin Anderson
It was a bit difficult at first, no back and no front, but then I got the hang of it. I have an L couch with a sleeping function, even when it is extended, the entire couch is covered. Look very nice, great.
Setlla Lucas
Super fast delivery. Slightly too big for my couch, but that doesn't bother me one bit. It can be put on in a short time and looks good.
Bess Hornby
At first I was skeptical, also because of the price. However, the cover is great! The material does not smell of chemicals and is pleasant. Even after washing, the material is neither warped nor shrunk and, above all, wrinkle-free. We are using the slipcover for a large U-shaped sofa so it doesn't fit 100% but it can be adjusted.
Ophelia
Fits very good easy application.
Athena Marjory
Great stretch and colour
Phoenix Isaac
After an hour to put it in condition, the sofa is very beautiful. After a week, the white utensils that it comes with have not come out. We are satisfied
Hulda Robinson
Everything is great once you get the hang of it
Linda London
Passt super, toller Stoff, Preis- Leistung ist ok
Lucy Mary
I'm actually very satisfied, the couch looks like new. the transfer went without any problems, I managed it alone. in some places i stapled the fabric a bit because i didn't want to fold it. the only downside, which i only noticed after getting used to it, is that the fabric rubs off extremely. I guess I won't have any other choice, and I'll take it off again, wash it and get it covered again. So it's important before you cover the couch with it - wash it!
Sheila Ferdinand
Very good, my couch looks new again and the fabric is good
Modesty Richards
Good value for money. Very elastic and feels good from the fabric, but a little difficult to pull over the couch. And it doesn't fit 100% in all places, but it's just a cover and not made to measure. Serves its purpose so well. The couch is protected from dirt and animal hair. It's still very handsome. Good alternative. Recommended!
Juliet Raphael
Really nice colour. A bit challenging to fit it on because of the shape of my sofa, but it looks and feels really nice.
Hazel Temple
Exactly as ordered, I have already bought a second set and I am satisfied.
Dale Hopkin(s)
Great product. Works perfectly if you upholster the sofa according to the instructions. I am very happy with the result. So we can save ourselves the purchase of a new couch for the time being!
Josephine Patience
I absolutely love these couch covers. So soft very stretchy.
Erica Chamberlain
This product is great for the price. It stretches a lot.
Leona Lattimore
Thank you, it's very soft and beautiful.
Pamela Bach
Nice cover. The little foam pieces worked really well and I was able to tuck them down and under the back panel so they stay nicely. The ties on the bottom make no sense. Also it came with four small zipper pouches that I'm assuming are for pillows? But they are super small. Overall great purchase and I'm happy with it!
Michaelia Marshall
Liked the coverage and material.Disliked the description noted to ensure half back. I assumed it would have been different designs for the half arm Chaise chair. Both slip covers are exactly the same. Note in the picture the end of the half arm/back has excess material draped since its a solid piece that we couldnt tuck at the end, it is not cut or sewn to fit the form.
Dora Rebecca
It was a little difficult putting on, but it made my sectional look very nice
Renee Christie
This worked great on my sofa, way better than I expected!! Definitely would recommend to anyone thinking of purchasing.
Elva Guy
I love this couch cover! It was so easy to put on and made my couch look brand new again. It was a perfect fit which is hard to find with a sectional. It's even easier to clean, just throw it in the washer. I am so glad I decided to purchase it. The pillow covers are an added bonus.
Dana Ulysses
Great couch product! One size fits many!
Valentina Lou(ie)
Took forever for husband and I to get it installed but worth it! So soft, but I do agree with other reviews that the foam pieces to use to tuck it are awful. We had others that did the trick. Needed a cover for our peeling faux-leather couch and this is the 2nd one Ive purchased. The other one was a different style and I had to keep it safety pinned to make it work but this one is in an entirely different league. Highly recommend.
Winni Wild
This really transformed our old worn-out couch. I never thought I'd find a cover that would fit properly, but I finally did. This was well worth the money. One suggestion is to replace the foam pieces that come with the set. You'll use these to push into the couch crevices to hold the cover in place. Theirs are really small and they pop out easily if your couch gets used regularly. Longer pieces of foam from a crafts store would work perfectly.
Hedy Aled(k)
I have bought 2 sofa covers in the past but they weren't as good. One started to come off from the stitching and the other ripped as it couldn't endure the continuous stretching. However, this sofa cover still has a lot of room for stretch, it fits the sofas nicely and the stitching also looks great. Moreover, it has numerous color options and I am highly satisfied with the overall product. In addition, it's far more cheaper than the price I would've paid had I bought the new covers from a superstore. Lastly, the material is incredibly soft along with being water resistant. Definitely worth it!
Xaviera William
Perfect fit, stretchy and easy to put on!
Deborah Eva
New feel for an old couch! This has a jersey fabric feel but it is super soft feeling.This is the only couch cover that will fit my odd, lumpy couch.
Clara Nehemiah
Solution to our problem!
Julie Franklin
Don't be scared!! Buy it!!!!
Trista Gregory
Amazingly soft, easy to clean and looks great!
Zona Collins
Extend the life of your peeling couch!
Mag Will
This product is incredibly functional, cozy and stunning. The stretchy fabric is high quality and the color is beautiful. We used it to cover our new leather upholstered couch. Furbaby and family approved!! It was a breeze to install. I would disregard some of the negative reviews here.. you've gotta take your time to adjust the material to push into the grooves of your couch. We then pulled the rest of the material towards the sides and back of the couch to secure a tight fit. Use a safety pin to hide the excess if needed. We have yet to remove and wash it, but I assume that'll be cake. Tip: I suggest buying more styrofoam tube grips separately to secure the couch-cover into the grooves in case you have a larger couch (that's what we did). Overall, I highly recommend this product!!
Victoria Poe
I have bought so many different couch covers for our L-shaped sectional since getting it about a year ago, but finally found the one!! We have cats so needed something that covers our entire couch and is easy to clean, but still cute (very important lol)! This couch cover is super stretchy, very soft, and I really appreciate the long strings that you can tie at the bottom of the couch pieces to keep the covers smooth and tightly on the couch pieces. Highly recommend giving it a try!
Selena Burns
By far the best purchase I've made!! My couch looks brand new!! Sooo happy I got this as my couch was getting old and I didn't want to go through the hassle of buying another one. This material fits really well and no one can even tell it's a COVER!!
Jamie Armstrong
Very soft and stretchy we can postpone purchasing a new couch